In the past I have just gone to my local financial institution for any mortgages required – thinking that other alternatives would be just too time consuming or complicated. Well Susan proved my theory wrong. I was able to obtain a better interest rate than my bank was willing to offer and the paper work was painless. We did hit a few bumps on the way but Susan was able to smooth them out !! Thanks Susan
Sylvia, thank you SO SO much for all your hard work and time put into our file to get us our mortgage! Were just elated to see the SOLD sign up! We are so grateful to be in our home.
When our mortgage came up for renewal, we thought finding a new FI that would offer a better interest rate was going to be a complicated, time consuming process. Then, on the recommendation of a family member, we got in touch with Susan and she made the process seem flawless! We cannot express how grateful we are to Susan for her hard work, her quick responses and her willingness to listen to what we needed so she could find the best solution possible for us. Anyone looking for a mortgage would be in excellent hands with Susan!
Going through the steps of buying a home can very quickly become overwhelming. Susan walked me through each phase step by step and was always there to answer questions, make changes after I changed my mind on multiple occasions, and was quick to respond to any questions I had. Dealing with a single income she was upfront with all the costs I could expect, there were NO surprises. Susan was a delight to work with and I will continue to recommend her to friends and family.
As first time homeowners, Susan made our experience smooth and simple. She explained everything with great detail and made sure all of our expectations were met. She was very personable and always made herself readily available. Susan was referred to us by a friend and we would recommend her services to ours.
Susan did a great job for us. Since we were first time home buyers we always had queries but Susan answered patiently that eased our worries. We will definitely recommend her to our friends.
Susan is the reason I have a great home! She easily answered any questions I had and beyond just the helping me from start to finish with the house purchase, she also helped improve my overall credit score. She was very easy to work with. Thanks Susan!
It was great pleasure working with Susan on our recent mortgage deal. Despite several complications including multiple delays in possession, she made whole customer experience very smooth. She not only responded to every matter promptly but was always prepared for what’s next. Our possession date was moved three times but the mortgage rate we got every time was better than previous. She knows the business very well and wouldn’t hesitate to go extra miles for her clients. We were truly fortunate to have her for our mortgage deal.
Hemi & Ravi
No matter how many times we changed our minds on how we wanted things to work out, Susan was able to get us exactly what we wanted - and in a very tight time crunch.
I have always used a financial institution regarding my mortgages, so i was a bit nervous and hesitant using a mortgage broker. Instantly, I was put at ease as Susan came to my home and spent an extensive amount of time with us explaining everything we needed to know in great detail. She answered all of our questions at that initial meeting and continued to do so throughout the entire process. Susan made sure to check in with us frequently and always made herself available. I would, without a doubt, use her services again!
Susan helped us get our first home and most recently, our second. What we loved the most about her was her quick replies, no matter the time of day! She was so honest and upfront, and put things in a language we understood - no stuffy bank talk!
We wouldn't hesitate to use Susan again and again, and we've recommended her to all our friends!
Thanks for everything Susan!!
I cannot say enough how GRATEFUL I am to have had Susan Thompson help to get my mortgage! First time home buyer, single income, so many hurdles - thank goodness Susan was there with her time, knowledge and listening ear. She knew which lending institutions would best suit my needs, and got me a mortgage and my very first home of my own. If you're considering buying a home - call Susan! She'll walk you through the process and make a complicated process quite simple.
Since the best reward we can get is a compliment from our customers, please feel free to share with us and others how we helped get you into your home.